Shipping & delivery
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1-3 weekdays.
Our ambition is to ship your order as soon as possible. If you place your order before 12:00 on a weekday, it will be shipped from our warehouse the same day! Please note that delivery times may be longer during peak sales periods and around holidays.
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Shipping costs SEK 49. Orders over SEK 700 have free shipping.
Returns & Refunds
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If you order from the website, you have the right to cancel your purchase, for whatever reason, within 30 days of receiving the product. If you exercise your right of cancellation, you must return the product to us. You must send the product back to us without undue delay, and in any event no later than 30 days after receiving your order.
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When goods are returned, the shipping fee is SEK 69. When returning outside Sweden, the return fee is SEK 99.
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When changing size or color, shipping is free.
Please note that exchanges are only valid if you want to exchange for a different color or size of the same model. When exchanging for a different model, the case is handled as a return. If the item you wish to exchange is ultimately in stock, we will refund you. If you still want the item, you are welcome to re-order it when it is back in stock.
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All products returned must be in original condition for a full refund, including labels and boxes etc. Also include your order confirmation and information about the change/return in the package back to us.
Contact us at info@ikigaifitness.se and we will send you a return label.
In the event of a return, we will charge SEK 69 in connection with the refund of your goods.
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Return of SET items
It is not possible to return parts of a SET item with a package price. When returning, the entire package must be returned for a refund.
Returns on other offersIf you choose to return parts of a promotional order, the discount will no longer apply. A promotional order can be, for example, a discount code or temporary sale. The offer is used up when the order is placed and cannot be reused.
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As soon as we have received the return and seen that the product is in the same condition as when we sent it, we will refund the money to your account.